F.A.Q
A pre-order is a way of purchase for our product that is not yet in stock
The pre-order made on Daiva Leather’s official website are 100% guaranteed and we will always update the progress
- How long it takes to make the product?
We will process the product 1 day after the pre-order period is closed and it takes 7 working days to make the product. (Including: purchase of raw materials, send raw materials to vendor, manufacture assembly, send to storage, quality control, packing, and shipping)
Full payment: you can make 100% payment before the pre-order period is close
- How to make payment confirmation?
You can make payment confirmation on www.daivaleather.com/payment-confirmation/
- When will I get the airway bill?
You will get the airway bill right after the product is shipped
- When will you start shipping?
The product will be shipped 1 day after the product has fully made
- How can I check my order status?
You can check your order progress on website
- What if the product I received is damaged?
- If the product is damaged, we will repair or replace the product
- The product must be returned to us maximum 7 work-days after the product is received and we will bear the shipping cost (regular only)
- Do you ship worldwide?
Yes, we do and product will be shipped with DHL express